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Frequently Asked Questions
What is your return and exchange policy?
We accept returns and exchanges within 4-6 days from the date of delivery, provided the item is unused, unworn, and in its original condition with all tags and packaging. For more details, please refer to our Return and Exchange Policy page.
Are the watches sold by Watch Palace authentic?
Yes, all watches sold by Watch Palace are 100% authentic. We source our products from authorized dealers and trusted suppliers. Each watch comes with a certificate of authenticity and the manufacturer’s warranty.
How do I initiate a warranty claim?
If your watch requires service under warranty, please contact our customer support team at support@watchpalace.in with your proof of purchase and warranty card. We will guide you through the warranty claim process.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, net banking, and popular digital wallets. Our checkout process is secure, ensuring your payment information is protected.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services to make your purchase even more special. You can select the gift wrapping option during the checkout process, and we will wrap your watch with care and elegance.
- Mangeri, Perinthalmanna, Kottakkal
- watchpalacemji@gmail.com
- +91 987 654 3219
support
Explore genuine, high-quality timepieces at Watch Palace. Thank you for selecting Watch Palace. If you have any questions, feel free to reach out to us at support@watchpalace.in.
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