Is Watch Palace a genuine authorised watch retailer in India?

Yes. Watch Palace is an authorised retailer of all brands in its catalogue, including Casio, Seiko, Timex, Fossil, and Lee Cooper. Every watch comes with full manufacturer warranty and is verified for 100% authenticity before dispatch. Watch Palace has been a trusted watch retailer since 1999.

What watch brands does Watch Palace sell online?

We sells watches from 21+ premium brands including Casio, Seiko, Timex, Fossil, Lee Cooper, Tommy Hilfiger, Titan, Fastrack, Citizen, Calvin Klein, Kenneth Cole, Armani Exchange, Police, Hugo Boss, Alba, Earnshaw, Santa Barbara, Guess, Ducati, Helix, and Tornado.

Does Watch Palace offer free delivery across India?

Yes. We offers free shipping on all orders across India. Orders are dispatched within 24-48 hours. A 7-day easy exchange policy is also available.

Is it safe to buy watches online from Watch Palace?

Yes. Watch Palace is a trusted online watch retailer operating since 1999 with 4 physical stores across Kerala. All products are 100% genuine with manufacturer warranty. The website uses secure payment methods including cash on delivery, UPI, credit cards, and debit cards.

How do I choose the right watch size?

For men, watch case diameters between 38mm and 44mm are most common. Women typically prefer 28mm to 36mm. For slim wrists, cases under 40mm are ideal. Watch Palace’s product pages include detailed specifications for each model to help you choose the right size.

Does Watch Palace have physical stores in Kerala?

Yes, Watch Palace operates 4 physical store locations across Kerala: Manjeri, Perinthalmanna, Kottakkal, and Edappal. You can visit a showroom near you to view collections in person, or shop online at watchpalace.in with free pan-India delivery. For exact addresses, contact numbers, and directions to each branch, check our online Store Locator.

Frequently Asked Questions

What is your return and exchange policy?

We accept returns and exchanges within 4-6 days from the date of delivery, provided the item is unused, unworn, and in its original condition with all tags and packaging. For more details, please refer to our Return and Exchange Policy page.

Are the watches sold by Watch Palace authentic?

Yes, all watches sold by Watch Palace are 100% authentic. We source our products from authorized dealers and trusted suppliers. Each watch comes with a certificate of authenticity and the manufacturer’s warranty.

How do I initiate a warranty claim?

If your watch requires service under warranty, please contact our customer support team at support@watchpalace.in with your proof of purchase and warranty card. We will guide you through the warranty claim process.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, net banking, and popular digital wallets. Our checkout process is secure, ensuring your payment information is protected.

Do you offer gift wrapping services?