Return and Exchange Policy

Return Policy

We want you to be completely satisfied with your purchase from Watch Palace. If you are not satisfied with your order, you may return the product within 4-6 days from the date of delivery for an exchange. To be eligible for an exchange, the item must be unused, unworn, and in the same condition as received, with all original tags and packaging.

Exchange Policy

If you wish to exchange your purchased item for a different model or color, please contact our customer support team at support@watchpalace.in. We will assist you in processing the exchange, subject to product availability and shipping regulations.

Cancellation Policy

If you need to cancel an order, please notify us as soon as possible. If the order has not been shipped, we will cancel it. If the order has already been shipped, the standard return and exchange process applies.

Return Shipping

You are responsible for the return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service to ensure that your return reaches us safely.

Cancellation Policy

If you receive a damaged or defective item, please contact us immediately with a description and photos of the issue. We will provide an exchange or issue a refund, including return shipping costs, as applicable.

Contact Us

For any return, exchange, or cancellation inquiries, please contact our customer support team at support@watchpalace.in.