Warranty & Authenticity

Authenticity Guarantee

At Watch Palace, we guarantee the authenticity of every watch we sell. Each timepiece is sourced from authorized dealers and trusted suppliers to ensure you receive a genuine product. We stand by the quality and authenticity of our watches, providing you with peace of mind when you make a purchase.

Warranty Coverage

All watches purchased from Watch Palace come with a manufacturer’s warranty, which typically covers defects in material and workmanship. The duration and specific terms of the warranty may vary by brand and model. Please refer to the warranty card included with your watch for detailed information about the warranty period and coverage.

Warranty Service

If your watch requires service under warranty, please contact our customer support team at support@watchpalace.in. We will assist you in understanding the warranty process and guide you through the steps to get your watch repaired or serviced. To expedite the process, please have your proof of purchase and warranty card available.

Non-Warranty Repairs

For issues not covered by the manufacturer’s warranty, we offer repair services at competitive rates. Whether your watch needs a battery replacement, strap adjustment, or any other repair, our expert technicians are here to help. Contact us at support@watchpalace.in to learn more about our repair services.

Contact Us

For any questions or concerns regarding the warranty or authenticity of your watch, please contact our customer support team at support@watchpalace.in. We are committed to ensuring your satisfaction and will do our best to assist you.