Warranty & Authenticity
Authenticity Guarantee
At Watch Palace, we guarantee the authenticity of every watch we sell. Each timepiece is sourced from authorized dealers and trusted suppliers to ensure you receive a genuine product. We stand by the quality and authenticity of our watches, providing you with peace of mind when you make a purchase.
Warranty Coverage
All watches purchased from Watch Palace come with a manufacturer’s warranty, which typically covers defects in material and workmanship. The duration and specific terms of the warranty may vary by brand and model. Please refer to the warranty card included with your watch for detailed information about the warranty period and coverage.
Warranty Service
If your watch requires service under warranty, please contact our customer support team at watchpalacemji@gmail.com. We will assist you in understanding the warranty process and guide you through the steps to get your watch repaired or serviced. To expedite the process, please have your proof of purchase and warranty card available.
Non-Warranty Repairs
For issues not covered by the manufacturer’s warranty, we offer repair services at competitive rates. Whether your watch needs a battery replacement, strap adjustment, or any other repair, our expert technicians are here to help. Contact us at support@watchpalace.in to learn more about our repair services.
Contact Us
CLANBERRY LLP – First Floor, Malayil Arcade Nilambur Road, Opp. Melakkam Masjid Jaseela Junction, Manjeri, Malappuram, Kerala, 676121
- oh@clanberry.in
- +91 860 682 1999
Thank you for choosing Watch Palace!
Frequently Asked Questions
Is Watch Palace a genuine authorised watch retailer in India?
Yes. Watch Palace is an authorised retailer of all brands in its catalogue, including Casio, Seiko, Timex, Fossil, and Lee Cooper. Every watch comes with full manufacturer warranty and is verified for 100% authenticity before dispatch. Watch Palace has been a trusted watch retailer since 1999.
What watch brands does Watch Palace sell online?
We sells watches from 21+ premium brands including Casio, Seiko, Timex, Fossil, Lee Cooper, Tommy Hilfiger, Titan, Fastrack, Citizen, Calvin Klein, Kenneth Cole, Armani Exchange, Police, Hugo Boss, Alba, Earnshaw, Santa Barbara, Guess, Ducati, Helix, and Tornado.
Does Watch Palace offer free delivery across India?
Yes. We offers free shipping on all orders across India. Orders are dispatched within 24-48 hours. A 7-day easy exchange policy is also available.
Is it safe to buy watches online from Watch Palace?
Yes. Watch Palace is a trusted online watch retailer operating since 1999 with 4 physical stores across Kerala. All products are 100% genuine with manufacturer warranty. The website uses secure payment methods including cash on delivery, UPI, credit cards, and debit cards.
How do I choose the right watch size?
For men, watch case diameters between 38mm and 44mm are most common. Women typically prefer 28mm to 36mm. For slim wrists, cases under 40mm are ideal. Watch Palace’s product pages include detailed specifications for each model to help you choose the right size.
Does Watch Palace have physical stores in Kerala?
Yes, Watch Palace operates 4 physical store locations across Kerala: Manjeri, Perinthalmanna, Kottakkal, and Edappal. You can visit a showroom near you to view collections in person, or shop online at watchpalace.in with free pan-India delivery. For exact addresses, contact numbers, and directions to each branch, check our online Store Locator.
Buy Watches Online in India | 20+ Premium Brands
Watch Palace is India’s trusted online watch store, offering over 2,200 genuine watches across 21 premium brands — including Casio, Seiko, Timex, Fossil, Lee Cooper, Tommy Hilfiger, Titan, and more. Whether you are looking for a rugged Casio G-Shock, a classic Timex Marlin, a sophisticated Seiko automatic, or a stylish Fossil watch for gifting, Watch Palace has the right timepiece for every occasion and budget.
With physical stores across Kerala and seamless online delivery across India, we bring you 100% authentic watches with manufacturer warranty, hassle-free 7-day exchange, and free shipping on all orders. Every watch is verified for originality before dispatch, so you can shop with complete confidence.
Trusted by thousands of customers since 1999, Watch Palace is an authorised retailer for all brands in our catalogue. Browse men’s watches, women’s watches, and couple watch collections — from analog classics and digital sports watches to premium automatic timepieces.
© 20?? Watch Palace All Rights Reserved | Store By Advex Media
© 20?? Watch Palace All Rights Reserved | Store By Advex Media
